by Steve | Mar 18, 2026 | Uncategorized
For decades, our industry has been shaped by an unspoken belief: clients belong to the business. It shows up in policies, in whispered conversations, and in the way some workplaces respond when a team member leaves. But here’s the truth every experienced stylist,...
by Steve | Mar 4, 2026 | Uncategorized
When a Team Member Leaves: What Clients Remember Most Across my years working in salons and barbershops of every size — boutique, high‑end, budget, and international — one difference has always fascinated me: how businesses respond when a team member moves on. Some...
by Steve | Feb 18, 2026 | Uncategorized
Lately, there’s no shortage of people promoting services to “fix” the hair industry. Some focus on boosting profit, others on reducing staff turnover, finding the right team members, managing conflict, or supporting workers dealing with stress at home. But with so...
by Steve | Feb 4, 2026 | Uncategorized
Over recent months, there’s been a noticeable rise in commentary from hairdressing and barbering professionals suggesting that the industry feels like it’s slipping into disarray. Owners, barbers, and stylists are talking openly about staffing shortages, declining...
English